FAQ: Answers for our most asked Questions
LifeStance & Therapy Services
Helping Individuals, Couples and Children through anxiety, depression, trauma, relationship issues and more. Serving communities throughout Washington State.
Common Questions, Answered.
We strive to be transparent in our process, so that you know what to expect and can focus on your mental health and wellness. We understand that starting counseling can be a big decision and there’s a lot to consider. We’re here to help make getting the help you need, as easy as possible. Check out some of the most frequently asked questions here.
If you still need help, give us a call at 206.420.5416 or email us at WA-Intake@lifestance.com.
What if I need to reschedule or cancel my appointment?
Your session time is reserved specifically for you, therefore we ask for 48hrs advance notice to reschedule or cancel an appointment.
If you need to cancel or reschedule with less than 48hrs notice, there is a $75 late cancel fee that is not covered by health insurance.
Do you accept insurance?
Yes! LifeStance Health accepts most major health insurance plans for Mental Health Counseling, Therapy & Medication Services.
- Blue Cross Premera
- Regence Blue Shield
- Champ VA
- Kaiser HMO
- Kaiser PPO
- United Healthcare
- First Choice
- Sound Health & Wellness
What is the difference between In-Network and Out-of-Network?
In-Network means that the provider has a contract agreement with the insurance company. Patients seeing an in-network provider are responsible for anything not covered by their plan at the time of service (i.e. copays, deductibles, and coinsurance).
Out-of-Network means that the provider does not have a contract agreement with that insurance company. Patients seeing an out-of-network provider are responsible for the whole cost of care at the time of service, and may be eligible to receive reimbursement from their insurance company.
What happens if it snows? Can I keep my appointment?
Yes! You get to keep your appointment using a Telehealth Video Counseling Session with your Therapist.
In the event that your session is being effected by inclimate weather/office closure, you will receive a direct email with a personalized link to a video meeting with your therapist.
Which therapist is right for me?
Let us help you find the right therapist. Many of our therapists specialize in anxiety, so view our profiles online to learn more about specific counselors specializing in anxiety treatment or speak with our Intake Coordinator, who can help you with a personalized match to the right therapist for your needs.
Finding the RIGHT therapist is the most important piece of reaching your goals.
How long does Therapy take?
Counseling works best within the framework of a safe and trusted therapeutic alliance. Since it takes time to build this relationship with your therapist, we recommend committing to weekly sessions for at least 8 weeks. Research shows that consistency adds to the positive outcomes of therapy. Once you reach your 8-week goal, you and your therapist can discuss a frequency of sessions that will support your continued success.
I’ve never done therapy before...What can I expect in my sessions?
The unknown of anything new can make it scary. Especially if you’ve never been to counseling before. Let us show you the “roadmap” so you know what to expect:
This first meeting is an introduction for both you and your counselor. Your therapist will explain the therapy process and go over the specifics of informed consent. From there, your therapist will gather additional information about your history, current circumstances, as well as struggles and personal strengths, which will help them to define a treatment plan that aligns with your goals.
This is also the chance for you to learn more about your therapist. We encourage you to ask questions and get to know them; the relationship you build with your therapist will be the most important part of your work together.
2nd Session and Future sessions:
In your weekly sessions, you and your therapist will use evidenced based therapies such as CBT, Mindfulness or ACT, to help you address your symptoms of worry, stress and anxiety. For anxiety rooted in trauma, or related to obsessive compulsive disorder (OCD), your therapist may recommend treatment with EMDR.
Our goal is for you to find relief from your anxiety and be ready to “graduate” from therapy. In the last few sessions with your therapist, you will review your initial goals, the progress you have made, and solidify your new skills for managing anxiety in your life. At your last meeting together, you’ll have the time for the meaningful goodbye with your therapist.
How much does Counseling cost?
We strive to create access to high quality mental healthcare for everyone. Our therapists’ rates vary by experience and specialized training. We will make every effort to find the right therapist for you.
LifeStance also accepts health insurance and offers both in-network and out-of-network coverage, to reduce barriers to accessing quality mental health care.
If I go to therapy for help, does it mean there is something wrong with me?
No! We try to break this stigma constantly.
Many people come to therapy just to gain a better perspective of themselves and work on some issues that they are having in their daily life. There aren’t many places for people to vent and seek honest help, so we provide that space for people as well as psychologically informed advice to better cope with life’s persistent problems. Even if you have a mental health diagnosis there is nothing wrong with you. We all experience and react to the world in different ways, it’s hard to argue that there is anything wrong with that.
Should I Go To Therapy For Relationship Issues Alone or With my Partner?
Most couples therapy involves some initial counseling with each couple separately, so if you have concerns over a relationship issue you can start with relationship counseling for individuals. However if your main concern is almost totally with something your partner does, but you can’t seem to discuss it or come to a solution on your own, then going to counseling with your partner may be the best solution.
Is medication used in conjunction with your therapy?
Some conditions for some people are best treated with the help of medication. If we find it necessary after our initial assessments, we will discuss types of medication, your comfort with it, and the pros and cons of medication with you. If you so choose, we can refer you to the appropriate psychopharmacologist in the area. If you are already on medication, we will coordinate treatment with your primary provider.
LifeStance Washington Locations
Kirkland (opens April 2022)
Tacoma Meadow Park
12900 NE 180th St, Suite 160
Bothell, WA 98011
21727 76th Ave West, Suite C
Edmonds, WA 98026
5201 Olympic Drive, Suite 210
Gig Harbor, WA 98335
22500 SE 64th Place
Building G, Suite 230
Issaquah, WA 98027
KIRKLAND (opens April 2022)
4030 Lake Washington Blvd NE
Kirkland, WA 98033
350 S 38th Ct
Renton, WA 98055
3707 Providence Point Drive SE,
Issaquah, WA 98029
Plaza 600 Building
600 Stewart St, Suite 1228
Seattle WA 98101
221 N Wall St.
Spokane WA 99201
2420 S. Union Ave, Suite 100
Tacoma, WA 98405
5909 Orchard Street West
Tacoma, WA 98467
17311 135th Avenue NE
Woodinville, WA 98072